corel videostudio pro x6 ultimate has stopped working

There is no option to shut it off either. They have built-in a program that will put pop-up ads on your computer EVERY day. The product itself is decent but the service is frustrating and unprofessional.

Postscript- I even ran it in Windows 11 Sandbox in case another app was interfering, it STILL DIDN’T WORK.īuyer beware. Five star for PayPal, one or less for Corel. Finally Corel never gave me an apology and the program still fails to work. I’ve used Painter for 20 years, never had such problems. Even the trial version I found out comes up with the same error. Eventually got so frustrated I asked for my money back, and was getting nowhere until I contacted PayPal, then got a refund within four hours. I sent six emails and only got one reply. I have nothing odd or pirated on my machine. Contacted Corel they faffed around then wanted a full transcript of everything on my computer which is used for criminals and sex offenders so I refused. I have 35 years experience with computers and soon realised there was nothing wrong with my brand new Windows 11 machine. Installed but kept failing to connect to internet server error therefore couldn’t register and so wouldn’t even open. There are so many other software options out there now that it is beggars belief they are still here.īought Corel Painter 2022 on Black Friday offer price. How they are still in business I will never know. So be warned, if anything at all goes wrong with your install, you will have no-one to help you at Corel.

I have quite literally never had a positive outcome when trying to deal with Corel. I responded, yet again, to my support chaser - as it requested within the email - and 30 seconds later got another auto response saying that their support email is no longer serviced. This last interaction I had was the last straw and the reason I am writing this review. They effectively do not have a support team. Constant chaser emails asking me if their resolution was acceptable and if I do not respond my ticket will be closed - yet I never actually receive a single email with a resolution. I say 'dealt with them' very loosely as they never actually reply! I have had more contact with their automated responses than I have with anything else. I have dealt with Corel now on around 4 occasions for various reasons including software slowdowns, upgrade offers and license issues.

Corel videostudio pro x6 ultimate has stopped working